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Protecting your privacy is important to Shamic Sheetmetal (Aust.)
Pty.Ltd. and its Product divisions Coonara, Arrow, and Heatcharm wood
& gas log heaters.
Whenever we
collect and otherwise deal with your personal information, we are
governed by the National Privacy Principles ('NPPs') which are
contained in the Privacy Act 1988. Therefore, whenever collecting and
dealing with information such as your name, address, email address, or
phone number, we will be bound by the NPP's.
Whenever we collect personal information from you, whether online, from
authorised agents/dealers, or whenever you enter into transactions with
Shamic Sheetmetal (Aust.) Pty.Ltd, we will make every reasonable
attempt to inform you of why we are collecting your information, to
whom we will disclose that information, and the purposes for which we
intend to use that information.
In general, when collecting personal information from individuals in
their own capacity or as a representative of a company, the purposes
for which we collect personal information include:
- Ensuring
your purchase of a Shamic brand related product or service is recorded
and maintained to provide for your warranty and to advise you if a
product recall is required.
- Keeping
you up to date with developments relating to Shamic's products and
services and making you aware of special offers.
- Using your personal information for market research to enhance the quality of Shamic's products and services.
- Administering any account you may have with Shamic Sheetmetal (Aust.) Pty.Ltd.
- Addressing any inquiries you may have.
To
ensure that these purposes are fulfilled, the information may be
stored, processed, and passed between departments of Shamic. Where
necessary, it may also be passed on to third parties, such as
suppliers, market research organisations that assist us in providing
our products and services to you, and credit providers/agencies.
At all times, we will take great care to ensure that your personal
information is protected and treated confidentially and in accordance
with the Privacy Act.
If you believe that we have not dealt with your personal information in
a manner that complies with the Privacy Act you should contact Shamic
Sheetmetal (Aust.) Pty.Ltd. to discuss how we may better deal with it.
Similarly, if you wish to access personal information that we hold
about you, you may make a request in writing.
All
correspondence should be directed to the Privacy Compliance Officer,
Shamic Sheetmetal (Aust.) Pty.Ltd. - P.O.Box 8, Kilsyth Vict. 3137
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